How InSyncer works

From first call to go-live.

InSyncer is software-with-a-service. The app does the syncing — but the work of getting it right for your business is what actually makes integrations succeed. Here's exactly how that goes.

Book a scoping call → See the process
Implementation timeline

A typical integration,
week by week.

B2C retail integrations typically run 2–4 weeks. B2B with customer-specific pricing and complex business rules is 4–8 weeks.

Week 1

Scoping & discovery

We start with your real setup — not a generic questionnaire. What MYOB system are you running? What's your product data look like? How do orders flow through your business today? What's B2C vs B2B?

Your MYOB consultant is welcome in every session. If you don't have one, we'll work directly with your finance and ops team.

// Deliverables Integration scope document · data-mapping spreadsheet · timeline & fixed-fee quote
Week 1–3

Configuration & build

We install InSyncer on your Shopify store and configure it against your real MYOB data. Product mapping, pricing logic, order routing, customer matching, payment method mapping — all wired up specifically for your business rules.

For B2B, this is where trade catalogues, customer-specific pricing, and quantity breaks get set up properly.

// Deliverables Configured staging integration · mapped data dictionary · test orders flowing end-to-end
Week 2–5

Validation & UAT

Before anything goes live, we run your integration in test mode against staging. You place real test orders. We validate inventory flows, pricing accuracy, customer matching, and order creation on the MYOB side.

We fix what's wrong. We don't hand you a checklist and hope for the best.

// Deliverables UAT sign-off document · resolved issue log · go-live runbook
Week 3–8

Go-live & cutover

We pick a low-traffic window — usually after hours or a weekend — and cut over. The team stays on hand in real-time, monitoring the first orders flowing through production.

This is where most generic connectors leave you alone. With InSyncer you have the engineers who built it standing by.

// Deliverables Production go-live · first 48 hours of hands-on monitoring · post-launch review
Ongoing

Managed support

InSyncer isn't a fire-and-forget install. Businesses change — new products, new pricing structures, new warehouses, new B2B customers. The integration needs to change with them.

Your subscription includes direct access to the team that built it. No tier-one ticket queue. No 'please open a case.'

// Deliverables Direct team access · proactive monitoring · included config adjustments
Architecture

How the data
actually moves.

InSyncer sits between your MYOB system and Shopify. It's a native Shopify app that talks to MYOB over authenticated API — no middleware to maintain, no iPaaS to pay extra for.

// Data-flow topology · MYOB ⇄ InSyncer ⇄ Shopify

Your MYOB ERP

§ Source of truth
  • ·Products · SKUs · variants
  • ·Pricing rules · breaks · contracts
  • ·Stock on hand (multi-site)
  • ·Customer records · trade accounts
  • ·Sales orders · invoices · credits

InSyncer sync engine

§ NZ-hosted · enterprise security
  • ·Delta change detection
  • ·Data mapping & transformation
  • ·Retry & error queue
  • ·Per-tenant config & rules
  • ·Audit log · observability

Your Shopify store

§ Storefront & checkout
  • ·Product catalogue (B2C + B2B)
  • ·Inventory per location
  • ·B2B catalogues & price lists
  • ·Orders · customers · refunds
  • ·Payments & settlement
What to expect

Commitments we make
every time.

01

Fixed-fee implementation

After scoping, you get a fixed price for the build. No hourly creep, no scope-blow-out surprises. If we underestimate, that's on us.

02

No go-live without UAT

We never flip the switch on production data that hasn't been validated. That's the #1 way integrations fail and we don't do it.

03

Direct engineer access

When support is needed, you talk to the people who built it. No outsourced tier-one. No "I'll escalate that."

04

We work with your MYOB partner

Already working with Kilimanjaro, Avanza, or another MYOB consultant? We collaborate. No turf wars. They know your ERP, we know Shopify.

05

Honest scope

If your use case isn't a fit, we'll say so in the first call. We'd rather lose a deal than commit to something we can't ship.

06

Built on a platform we own

InSyncer is our product. When we say we'll change or extend something, we can. We don't wait on a vendor roadmap.

Get started

Ready to scope your integration?

The first call is a 30-minute scoping conversation. We'll understand your setup, your rules, and what matters — and tell you whether InSyncer is the right fit.

Book a scoping call → See pricing